ASHFAAQ GOLAMNOBEE

• To close easy queries, do workbooks, raise accruals, prepayments, transfers, and other adjustments, update workbooks on DMS, and update variance
• I worked on the EMOS system

• At DHL, I booked invoices for various countries like Mauritius, Uganda, Lebanon, Zimbabwe, Ghana, and Burkina Faso, working on Cash on deliveries, direct operating expenses, and cost of sale
• I was also doing allocations and payments
• I worked on the SUN system and S21 system

• At EbeneGate, I was in the Variations Team, where I was responsible for managing queries.
• My tasks involved chasing clients whose debts have been unpaid for three months or more, asking the clients for their three months' bank statements in order to do a financial review to assess their affordability to pay.
• I used various tools, including Excel, Vision Blue, Docuware, and Outlook, to organize, track, and manage cases effectively.
• The role required daily client communication via email, using pre-defined templates.
• I independently drafted emails when necessary, tailoring the message to the specific needs of each case.

At Sugar Beach Mauritius, I was working with the Accounts Officer.

I was responsible for chasing both clients and travel companies who had not yet paid their accounts in full.

I explored various travel firms, including Make My Trip, Expedia, Webbeds, Viagens Abreu, Agoda, Seera Travel, Sunny Escapes, Travel Lodge, and Wildlife Safari.

During my traineeship, I was able to assist the Accounts Officer in External Audit work.

I was also doing the Remittance of invoices, where I had to match the invoices with the Remittance paper.

Moreover, I was able to work with the Cost Control Lead on inventory control. I conducted a monthly inventory count of different types of wines in three restaurants, namely Le Patio, Mare Mare, and Buddha Bar. Furthermore, I had the opportunity to do an inventory count for the Spa of the hotel.

I was also assigned matching work where I had to match the amount of invoices with the ones the cost controllers had. Whenever there were any discrepancies, I had to send the invoices back to the Receiving Team, and they made corrections.

I worked on two main systems, namely AP Invoices and ERP.

I helped in the Food and Beverage Department for approximately 1 hour daily for one week.