Arushi Chinniah
Surinam
Summary
Dynamic telemarketing agent with a proven track record, excelling in sales strategy and effective communication. Enhanced customer satisfaction through proactive problem-solving and teamwork. Leveraged in-depth product knowledge to drive subscriptions, showcasing discipline and a positive mindset in achieving service goals. Promoted to Referent Coach, responsible for training and developing new team members. Proficient in Microsoft Office and Excel.
Overview
1
1
Certification
Work History
Telemarketing agent
Euro Crm
- Executed sales of TV channel subscriptions to local customers, enhancing market presence.
- Demonstrated strong communication skills to effectively convey product benefits.
- Developed in-depth product knowledge to address customer inquiries and concerns.
Customer service / Back Office
Blue Connect Ltd
- Resolved customer issues through knowledgeable and friendly service, enhancing satisfaction levels.
- Prioritized tasks to achieve service goals efficiently.
- Identified customer needs promptly to ensure effective support.
- Maintained updated industry knowledge through ongoing education and advanced training.
Referent Coach
Blue Connect Ltd
- Facilitated adaptation and development of newcomers in organization.
- Introduced products and proper claim handling procedures to new team members.
- Encouraged teamwork and collaboration among newcomers.
- Enabled effective communication with hierarchy and colleagues.
- Established foundational structure for newcomers to advance in the field.
Education
Higher School Certificate - French, Tamil, Hinduism, General Paper, Sociology
Mahatma Gandhi Secondary School
Nouvelle France01.2021
School Certificate - Mathematics, English, French, Tamil, Hinduism, Sociology
Mahatma Gandhi Secondary School
Nouvelle France01.2019
Skills
- Teamwork and collaboration
- Customer relationship management
- Effective communication
- Product knowledge
- Task prioritization
- Sales strategy
- Discipline
- Confidence and positivity
- Dynamic and proactive mindset
- Proficient in Microsoft Office
Certification
- Completed The Internet and Computer Core Certification (IC3) Programme
- Certificate Of Excellence for Outstanding Performance in French Literature in Grade 10
- Certificate Of Achievement in Completion of JA Career Success
Personal Information
- Name: Arushi Chinniah
- Date of Birth: 11/12/02
- Gender: Female
- Marital Status: Single
Affiliations
- Reading
- Painting
- Dancing and singing
- Gardening
- Cooking
Spoken Languages
Creole
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
References
- Ruben M. Munisamy, B.A(Hon), MA, Distinction, French with specialization in language studies, 59267947
- Chettiar Saradamba, Secondary Educator at MGI, shalini.valaydum7@gmail.com, 57886087
- Seeneevassen Nianambal, B.A Tamil, PGCE Tamil, Educator, nianambal@yahoo.com, 5802882
- Haronia Ganeshwaree, M.A Holder in Indian Philosophy, Educator, 57953690
Timeline
Telemarketing agent
Euro Crm
Customer service / Back Office
Blue Connect Ltd
Referent Coach
Blue Connect Ltd
Higher School Certificate - French, Tamil, Hinduism, General Paper, Sociology
Mahatma Gandhi Secondary School
School Certificate - Mathematics, English, French, Tamil, Hinduism, Sociology
Mahatma Gandhi Secondary School
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