ANNE SARAH CHINNAYA
E57 L'Esperance Kennedy
Summary
Dynamic professional with a proven track record in customer service and data entry, honed at companies like Accenture. Excelled in enhancing billing processes and client relations, demonstrating resilience and efficient multitasking. Skilled in Microsoft Excel and adept at fostering positive customer experiences, consistently achieving targets with patience and persistence.
Overview
8
8
years of professional experience
Work History
Debt Collector
GPO Limited
Nexsky Building Cybercity Ebene
04.2022 - Current
- Demonstrated effective conversational techniques to evaluate and fulfill customer demands.
- Performed financial analyses to evaluate debtor repayment capacity.
- Reviewed overdue accounts to schedule contact dates for follow-up phone calls.
- Managed billing discrepancies to ensure seamless revenue processes.
- Entered financial information into Excel spreadsheets.
- Coordinated order matching with corresponding invoices.
- Ensured the accuracy of financial records by reconciling bank statements.
- Managed financial processing of customer payments in forms like cash, checks, and credit cards for invoice reconciliation.
- Recorded customer payments into general ledger and posted cash, checks, and credit, and debit card transactions.
- Matched orders with invoices and recorded required information.
Salesperson
JANE AND ELLE SHOP
Vacoas
06.2017 - Current
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Listened to customer needs to identify and recommend best products and services.
- Prepared and delivered appropriate presentations on products and services.
Sales Assistant
Profix Building and Renovation & co.ltd
Solferino No5
02.2021 - 03.2022
- Provided accurate information regarding store items and their locations.
- Checked purchase order statuses through database queries.
- Managed checkout operations including item scanning, payment handling, and providing change.
- Enhanced store layout by systematically restocking shelves.
- Coordinated product placement to enhance transaction efficiency.
Billing Clerk
Accenture
Ebene
07.2019 - 06.2020
- Handled invoice and payment processing with precision and efficiency.
- Utilized billing platforms to generate and issue invoices aligning with criteria.
- Managed data entry tasks in QuickBooks and Excel efficiently.
- Addressed inquiries related to customer invoices and clarified discrepancies during billing processes.
Education
Accounting
Sheffield School
Gungah Lane, Belle-Rose,Rose-Hill04-2022
Spanish Language And Literature
Websun Academy
Along Rails, Independence Road, Vacoas07-2019
Information And Communication Technology
Adventist College
Phoenix10-2012
Alliance Française
Visitation R.C.A
Visitation Streets At Vacoas10-2009
Skills
- Data entry
- Microsoft Excel
- Billing processes
- Customer service
- Time management
- Client relations
- Billing procedures
- Multitasking capacity
- Patience and persistence
- Resilient Adaptation Skills
- Call center background
Languages
French
First Language
English
Elementary (A2)
A2
Spanish
Elementary (A2)
A2
Timeline
Debt Collector
GPO Limited
04.2022 - Current
Sales Assistant
Profix Building and Renovation & co.ltd
02.2021 - 03.2022
Billing Clerk
Accenture
07.2019 - 06.2020
Salesperson
JANE AND ELLE SHOP
06.2017 - Current
Accounting
Sheffield School
Spanish Language And Literature
Websun Academy
Information And Communication Technology
Adventist College
Alliance Française
Visitation R.C.A
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