Enthusiastic administrator and Spanish educator, blending organization with creativity to support students and teams alike. Experienced in guiding young learners, managing enrolments, and ensuring smooth daily operations, all while keeping interactions positive, engaging, and personal.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Officer & Student Liaison
Flymates Ltd
Palma, Plaine Wilhems
07.2024 - Current
Manage student registrations from enquiry to enrolment, ensuring accurate documentation and smooth onboarding.
Handle administrative tasks including filing, record keeping, and database management to maintain compliance.
Coordinate scheduling and calendar management for classes, meetings, and assessments.
Prepare and organize documents, reports, and learning materials for academic programs.
Act as the primary liaison for students, providing guidance, support, and follow-up throughout their training.
Respond to student enquiries via phone, email, and in person, maintaining professionalism and efficiency.
Support the sales and enrolment process by presenting course information and assisting with registration paperwork.
Facilitate student engagement and academic support, enhancing their learning experience.
Assist in event coordination and institutional activities, ensuring smooth operations.
Collaborate with management and teaching staff to improve student experience and administrative efficiency.
Spanish Teacher & Floater
Brightfield International School
Moka/Vacoas/Port-Louis, Plaine Wilhems
08.2022 - 07.2024
Administered positive and prompt feedback on student progress for self-monitoring.
Talked with students needing extra attention and made plans to assist with problems.
Participated in on-campus activities to support students outside of classroom.
Maintained school-wide culture of respect and actively used positive behavioral
interventions and supports disciplinary methods.
Built and strengthened positive relationships with students, parents and teaching staff.
Prepared and maintained classroom environments appropriate for student learning and
physical, social and emotional development.
Managed student behavior in classroom by establishing and enforcing rules and
procedures.
Created weekly plans and chose materials to promote positive learning experiences.
Participated in CPD to improve educational skills.
Remained calm and patient in student interactions to support individual growth and
development.
Met with parents and guardians to discuss students' progress and areas requiring
improvement.
Taught the G1 to G6, core subjects; Maths, English, Science & French.
Early Childhood Educator Assistant
Brightfield International School
Vacoas, Plaine Wilhems
08.2022 - 09.2022
Maintained safe, clean and constantly supervised play environment.
Maintained clean, well-kept classroom to encourage children to create, explore and play
with confidence.
Supported lead teacher with daily classroom activities.
Maintained daily records of activities, behaviors, meals and naps.
Instructed and assisted students during craft activities.
Arranged classroom furniture and learning materials to keep areas neat.
Helped prepare preschool-aged children for future education by working with groups and
individuals in classroom environments.
Took class attendance and recorded absences.
Back Office Assistant
Allianz
Ebene, Plaine Wilhems
04.2018 - 04.2019
Quickly learned new skills and applied them daily tasks, improving efficiency and
productivity.
Carried out day-to-day duties accurately and efficiently.
Worked flexible hours; night, weekend and holiday shifts.
Answered clients' emails in maximum two minutes.
Provided successful working with tight deadlines and fast-paced atmosphere.Quickly learned new skills and applied them daily tasks, improving efficiency and
productivity.
Carried out day-to-day duties accurately and efficiently.
Worked flexible hours; night, weekend and holiday shifts.
Answered clients' emails in maximum two minutes.
Provided successful working with tight deadlines and fast-paced atmosphere.
Spanish Teacher (Trainee)
St Nicholas Grammar School |
Vacoas/Sodnac, Plaine Wilhems
04.2016 - 04.2018
Organized materials for daily instruction in compliance with national academic standards.
Administered positive and prompt feedback on student progress for self-monitoring.
Talked with students needing extra attention and made plans to assist with problems.
Developed language resources to support and supplement instructional activities.
Trainee Clerk
Mauritius Commercial Bank
St Jean, Plaine Wilhems
10.2015 - 02.2016
Delivered high-quality customer service through deep commitment to knowledge and
performance.
Supported office clerical functions using word processing and other software, email and
office machines.
Communicated with customers and employees to answer questions or explain information.
Contacted customers regarding account updates and potential problems.
Provided quality clerical support through data entry, document management and email
correspondence.
Participation in launching events.
Education
MQA - Early Childhood Education
QBPTC
Quatre Bornes
10-2020
Certificate - Tourism Management
Rushmore Business School
Sodnac
02-2017
School Certificate - Language & Tourism
St Nicholas Secondary Grammar School
Vacoas
02-2015
Skills
Office Administration & Coordination
Document Preparation & Record Keeping
Database & File Management
Event & Meeting Coordination
Customer Service & Front Desk Support
Student Liaison & Engagement
Academic Support & Guidance
Classroom/Training Session Assistance
Multilingual Communication (English, French, Spanish)
Learning Material Preparation
Student Records & Progress Tracking
Communication & Interpersonal Skills
Organizational & Time Management
Problem-Solving & Critical Thinking
Team Collaboration
Adaptability & Flexibility
Attention to Detail
Languages
French
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Certification
Certified Learning Buddy, SOS Village - November 2019
Women entrepreneurship, Rotary Club, Phoenix training - 2021
People Development Manager at Heritage Awali Golf and Spa Resort | ER HospitalityPeople Development Manager at Heritage Awali Golf and Spa Resort | ER Hospitality