Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jolicoeur Kurt Mathieu

Rodrigues

Summary

Dedicated professional with extensive customer service experience, showcasing strong communication and teamwork abilities. Proven success in time management and maintaining composure under pressure, ensuring consistent high-quality performance. Adaptable to shift work and committed to operational efficiency, supported by a valid driving license. Focused on delivering exceptional service through collaboration and determination.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Cook

C Rodrigues Mourouk
Mourouk, Rodrigues
2024.02 - Current
  • Maintained cleanliness in work areas, upholding high sanitation standards consistently.
  • Enhanced customer satisfaction by preparing and serving high-quality meals.
  • Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
  • Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
  • Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.

Cook and waiter

Chez Polina
Montagne Malgache, rodrigues
2022.03 - 2024.01

First year of work mainly as a cook

  • Managed multiple orders simultaneously under high pressure situations, meeting service deadlines successfully.
  • Coordinated efficiently with wait staff for smooth dining experience for customers.
  • Maintained cleanliness in work areas, upholding high sanitation standards consistently.
  • Assisted in menu planning for special events or occasions at restaurant.
  • Collaborated with other kitchen staff, fostering a team-oriented environment.
  • Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.

For the following year mainly as waiter

  • Delivered excellent customer service through friendly and polite interaction.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Completed side duties such as refilling condiments, contributing to an organised workplace.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Assisted in food preparation, resulting in timely service delivery.

Education

National certificate level 3 - Food Production

Mauritius Institute of Training and Development
Le Chou Rodrigues
2022.01 - 2023.05

National Certificate Level 3 - Restaurant and Bar Services

Mauritius Institute of Training and Development
Le chou Rodrigues
2023.06 - 2024.06

Skills

  • Patience and perseverance
  • Teamwork
  • Efficient communication
  • Cautious handling
  • Time organisation
  • Adaptable to shift work
  • Driving licence
  • Time efficiency
  • Stress resilience
  • Customer Service

Languages

English
Fluent
French
Fluent

Accomplishments

Awarded a certificate of attendance by the MAuritius Institute of Training and Development in April 2023 for a Foundation Course in Tourism Basics

Timeline

Cook

C Rodrigues Mourouk
2024.02 - Current

National Certificate Level 3 - Restaurant and Bar Services

Mauritius Institute of Training and Development
2023.06 - 2024.06

Cook and waiter

Chez Polina
2022.03 - 2024.01

National certificate level 3 - Food Production

Mauritius Institute of Training and Development
2022.01 - 2023.05
Jolicoeur Kurt Mathieu