Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Anish Reedoy

Riviere Du Rempart

Summary

Adept at fostering team unity and enhancing communication, I spearheaded initiatives at FLYING PAPER that significantly boosted customer satisfaction. My expertise in quality assurance and multilingual proficiency (English, French, Italian, Hindi) underpin my ability to mentor and elevate team performance, ensuring meticulous attention to detail in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

FLYING PAPER
03.2017 - 12.2024
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.

Laboratory Technician

J&P COATS
01.2014 - 03.2016
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.
  • Documented information by maintaining daily logs and equipment record books.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Trained new associates in laboratory procedures and standards.
  • Reduced errors in data entry by meticulously reviewing and validating information before submission.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.

Skills

  • Team motivation
  • Verbal and written communication ( English / French / Italian / Hindi ( only verbal )
  • Multitasking Abilities
  • Active listening
  • Excellent communication
  • Written communication
  • Influencing skills
  • Effective communication
  • Quality assurance

Certification

School Certificate ( November 2009 )

Higher School Certificate ( November 2010 / November 2014 )

Languages

English
Advanced (C1)
French
Advanced (C1)
Italian
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Team Leader

FLYING PAPER
03.2017 - 12.2024

Laboratory Technician

J&P COATS
01.2014 - 03.2016

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Anish Reedoy