Anish Bucktowar

• Maintained clean and organized bar area.
• Served alcoholic and non-alcoholic beverages in bar environment.
• Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
• Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
• Communicated with guests to record orders and assess needs.
• Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
• Assisted with bartending duties during high-volume shifts.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Collected dirty flatware and glassware to deliver to sanitizing station.
• Assisted in event planning efforts for private parties or special occasions held at the bar venue.
• Checked identification for minimum age for sale of alcoholic beverages.
• Demonstrated proficiency in using point-of-sale systems for accurate order processing and payment handling.
• Checked guests identification before serving alcoholic beverages.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Ensure that the assigned station is set up to hotel and hygiene standards, clearing of guests tables and bar counters correctly at all times. Take drink orders, serve and collect glasses from customer table, Promoted customer satisfaction through personal interaction.

• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Met with chef to review daily specials and menu changes.
• Arranged tables and chairs for special occasions and events.
• Greeted customers and provided menus upon arrival to dining room.
• Informed customers about daily and seasonal specials.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Processed payments for orders and provided customers with change.

• Collaborated with kitchen staff to ensure timely delivery of orders, minimizing wait times for guests.
• Upheld high levels of cleanliness by consistently wiping down tables, chairs and other surfaces frequently touched by customers.
• Maintained knowledge of daily specials and menu offerings to assist guests in making informed decisions.
• Accurately recorded food and beverage orders, ensuring clear communication with kitchen staff for order accuracy.
• Streamlined table turnover for increased efficiency, clearing and resetting tables promptly after guests departure.
• Improved overall efficiency by restocking supplies as needed throughout the shift, including condiments, silverware, and linens.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.