Summary
Overview
Work History
Education
Skills
Timeline
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Aniam Nookooloo

Forest Side, Curepipe

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable employee seeking job position. Offering excellent communication and good judgment.

Overview

7
7
years of professional experience

Work History

Senior Nail Technician

Nails Treat Ltd
08.2021 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Offered advice and recommended products to improve and maintain nails.
  • Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Collaborated with other members of salon staff to provide amazing client experience.

Hairdresser

Magic Hair Ltd
03.2021 - 07.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Educated customers on products to maximize benefits.
  • Recorded notes for future reference about customer preferences and services delivered.

Beauty Advisor

Health Activ
05.2017 - 03.2018
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Customer Service Agent

Outremer Telecom
11.2016 - 01.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
  • Contacted customers to return routine and general calls promptly.
  • Facilitated communications through management of inbound and outbound customer calls.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Education

Certificte - Hairstyling And Esthetics

Marion Hair And Beauty Academy
Rose Hill
11.2020

High School Certificate -

Dunputh Lallah SSS
Curepipe
11.2015

Skills

  • Sanitation Procedures
  • Acrylic Nails
  • Pedicures
  • Nail Preparation
  • Marketing
  • Staff Development
  • Sales Techniques
  • Staff Management
  • Team Leadership

Timeline

Senior Nail Technician

Nails Treat Ltd
08.2021 - Current

Hairdresser

Magic Hair Ltd
03.2021 - 07.2021

Beauty Advisor

Health Activ
05.2017 - 03.2018

Customer Service Agent

Outremer Telecom
11.2016 - 01.2017

Certificte - Hairstyling And Esthetics

Marion Hair And Beauty Academy

High School Certificate -

Dunputh Lallah SSS

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Aniam Nookooloo