Angielie Visenjoue

Procurement & Purchasing

Source and evaluate local and foreign suppliers based on cost, quality, reliability, and delivery performance.

Request, analyze, and compare quotations to obtain the best value for the company.

Ensure all quotations are reviewed, approved, and signed before raising Purchase Orders (POs).

Prepare, process, and monitor Purchase Orders in accordance with company procedures.

Evaluate supplier performance and maintain effective supplier relationships.

Follow up on deliveries, invoices, and supplier payments to ensure timely processing.

Maintain accurate procurement records, supplier files, contracts, and purchasing documentation.

Prepare procurement reports and cost analyses to support management decision-making.

Monitor inventory levels and coordinate replenishment to avoid stock shortages.

Support logistics operations, import activities, shipment coordination, and customs-related matters.

Ensure compliance with purchasing policies, procedures, and internal controls.

Administration & Store Coordination

Assist in the day-to-day monitoring of departmental activities and provide regular updates on store and logistics matters.

Handle secretarial and administrative duties, including correspondence, emails, filing, and post management.

Answer and direct telephone calls professionally.

Prepare meeting agendas, take minutes, and distribute meeting records when required.

Maintain organized filing systems and accurate department records.

Coordinate communication between departments, suppliers, and external stakeholders.

Support departmental projects and perform other administrative duties as assigned.

Staff Supervision & Workplace Management

Supervise and coordinate the daily activities of the Office Attendant.

Monitor and update Vipertex attendance records for the Stores Department.

Ensure cleanliness, organization, and proper housekeeping of the workplace.

Promote compliance with safety, health, and company workplace standards.

Provided customer support for Booking.com via phone, email, and chat.

Assisted customers with reservations, modifications, and cancellations.

Handled customer complaints and resolved booking-related issues.

Provided information regarding accommodation, payments, and booking policies.

Maintained high customer satisfaction levels while meeting performance targets.

Worked effectively in a fast-paced international customer service environment.

Processed customer transactions accurately and efficiently.

Handled cash and card payments.

Assisted customers with inquiries and provided excellent service.

Balanced cash register at the end of shifts.