Angelene Dela Cruz
Balanga City, Bataan
Summary
Proven to excel in high-pressure environments, I consistently delivered exceptional customer service at Max's Restaurant, mastering both the art of greeting guests with a smile and the skill of multitasking. My dedication to cleanliness and team collaboration has been pivotal in enhancing guest experiences, showcasing my ability to blend hard and soft skills seamlessly.
Overview
6
6
years of professional experience
Work History
Waitress/Cashier
Max's Restaurant
08.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
7-Eleven
07.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Ped's Grill and Restaurant
03.2017 - 04.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Vocational-Technical Education
(ALS) Alternative Learning System
Phase III, DFS, Balanga City, Bataan06.2019
Secondary Education
City Of Balanga National High School
Talisay, Phase 3, Jose Basa St., Balanga City, Bataan07.2012
Primary
Cataning Elementary School
Barangay Cataning, Balanga City, Bataan09.2009
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
Timeline
Waitress/Cashier
Max's Restaurant
08.2022 - 05.2023
Cashier
7-Eleven
07.2019 - 01.2020
Waitress
Ped's Grill and Restaurant
03.2017 - 04.2018
Vocational-Technical Education
(ALS) Alternative Learning System
Secondary Education
City Of Balanga National High School
Primary
Cataning Elementary School
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