Nizelin Andy Jean Quinsley

• Coordinated meetings and prepared agendas for departmental discussions.

• Served breakfast items to guests in a fast-paced restaurant environment.
• Maintained cleanliness and organization of dining area and service stations.

• Building and maintaining strong relationships with clients, serving as their main point of contact for conversion rate optimization initiatives.

• Responsible for overseeing the conversion process of the team, includes managing the team members, setting conversion goals.

CRM Manager

• In charge of ensuring that the CRM data is accurate and up to date,analyzing and leveraging this data to improve customer relationships and drive business outcomes.

• Answering phone calls and responding to customer inquiries or complaints.

• Listening to customer inquiries or issues and documenting relevant information,as well as diagnosing and resolving software or hardware issues remotely.

• Took guest orders accurately and ensured timely delivery of food and beverages.
• Provided excellent customer service to ensure satisfaction.

• Provided excellent customer service in fast-paced dining environment.
• Maintained cleanliness and organization of dining area and tables.

• Provided attentive service to guests, ensuring a pleasant dining experience.
• Assisted in setting up and cleaning dining areas before and after service.
• Collaborated with kitchen staff to facilitate timely food delivery.