Anaelle Michel
Port Louis,Mauritius
Summary
Dynamic Business Manager Director with a proven track record at Anaelle Fast Food, excelling in staff training and cost control. Expert in relationship building and sales forecasting, I successfully optimized operations and enhanced customer satisfaction, driving significant improvements in service efficiency and team performance.
Overview
5
5
years of professional experience
4042
4042
years of post-secondary education
1
1
Certification
Work History
Business Manager Director
Anaelle fast food
Port Louis , Mauritius
10.2022 - Current
- Managed daily operations of fast food restaurant to ensure efficient service.
- Trained staff on customer service standards and operational procedures.
- Developed employee schedules to optimize labor costs and coverage.
Event Coordinator
Lives event planner
Rose hill , Mauritius
11.2020 - 10.2023
- Coordinated logistics for events, ensuring smooth execution and guest satisfaction.
- Managed vendor relationships to secure services and supplies for events.
- Developed event timelines and schedules to align all stakeholders effectively.
Education
School certificate
Port Louis , Mauritius School Certificate
Port Louis, MauritiusSkills
- Staff training
- Inventory management
- Sales forecasting
- Cost control
- Relationship building
- Verbal and written communication
Languages
French
First Language
English
Advanced (C1)
C1
Certification
- School certificate with a pass
- IT certificate of participation
- Certificate of employability skills
Accomplishments
- MCQ APPROUVE IN PASTRY
Timeline
Business Manager Director
Anaelle fast food
10.2022 - Current
Event Coordinator
Lives event planner
11.2020 - 10.2023
School certificate
School Certificate