Akshay Kumar Muckhoo
Long Beach Hotel
Union Flacq
15
years of professional experience
Work History
Security Guard `
1 Year- Monitored premises to ensure safety and security of guests and property.
- Conducted regular patrols, identifying potential hazards and addressing safety concerns.
- Responded promptly to emergencies, coordinating with local authorities as necessary.
- Assisted in training new security staff on protocols and emergency procedures.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Responded quickly to incidents and assessed active situations for security concerns.
Plumber
7 Months- Installed and repaired plumbing systems, ensuring compliance with safety regulations.
- Diagnosed plumbing issues effectively, applying problem-solving skills to resolve complex challenges.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
Guest Service Officer
6 Years 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Receptionist
1 Year 8 Months- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings across multiple departments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Facilitated communication between guests and management to improve overall service delivery.
- Trained new reception staff on operational procedures and customer service standards.
Night Receptionist
3 Years 2 Months- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained accurate records of room assignments and cancellations using property management system.
- Coordinated communication between departments to facilitate seamless guest experiences.
Education
High School Diploma
Skills
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Multitasking
Timeline
Security Guard `
Long Beach Hotel
09.2025 - 09.2026Read More
Plumber
Alteo Flacq
01.2024 - 08.2024Read More
Guest Service Officer
Royal Caribbean International
11.2016 - 09.2023Read More
Receptionist
Anahita Residences & Villas
03.2015 - 11.2016Read More
Night Receptionist
The Residence Hotel
11.2011 - 01.2015Read More
New Educational C Ollege
High School Diploma
Read More