Akshay Dookitram
Balisson Rose Belle ,PW
Summary
I am a trustworthy person, like to challenge new goal in life, not afraid to work under pressure and odd hours if required, am , confident, punctual, professional and responsible, I can work either in a team or by my own.
I am willing to gain
Overview
2
2
years of professional experience
Work History
CUSTOMER CARE { TELE-AGENT)
EBENE
01.2023 - Current
- Greet customers on the telephone and identify the service expected when receiving calls
- Regulate, organize and manage your activity according to call flows and as part of a team
- Provide a call-out service while stayingin line with business expectations
- Simultaneously manage information and tools to maintain control of the interview
- Responded promptly to customer inquiries and complaints in a professional manner.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
Education
Accounting and Finance
Imperial College of Curepipe
Curepipe01-2019
Skills
- Customer service
- Customer relationship management
- Word Processing
- Excel
- Fast leaner and reliable
- Hardworking and Motivated
- Active listening
- Adaptability
Languages
- English - Fluent
- French - Fluent
- Creole - Fluent
Timeline
CUSTOMER CARE { TELE-AGENT)
EBENE
01.2023 - Current
Accounting and Finance
Imperial College of Curepipe