Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akshay Domun

Surinam

Summary

Driven by a proven track record of enhancing guest satisfaction, I excelled as a Cabin Attendant at MSC CRUISE LINE, where my dedication and service quality led to increased repeat business. Skilled in guest relations and inventory management, I adeptly balanced exceptional customer service with safety, showcasing strong communication and organizational abilities. Friendly Room Attendant offering Number years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude. Hardworking Job Title bringing Number years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards. Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Bilingual and personable with "can-do" attitude. Established background as room attendant for five-star resort. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

7
7
years of professional experience

Work History

Room Attendant

Tamasaa Hotel
07.2022 - Current
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Checked appliances in guest rooms to determine good working order.

Cabin Attendant

MSC CRUISE LINE
11.2017 - 02.2022
  • Consistently received positive feedback from both colleagues and passengers for outstanding professionalism, dedication, and service quality provided onboard each flight assignment.
  • Played an active role in enhancing company reputation through exceptional customer service delivery that led to increased repeat business from satisfied customers.
  • Demonstrated excellent communication skills while interacting with passengers from diverse backgrounds and cultures.
  • Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
  • Ensured safety of all passengers by conducting thorough cabin checks and adhering to strict protocols.
  • Handled passenger concerns or complaints professionally, finding effective solutions to maintain overall satisfaction.

Education

NC3 HOUSEKEEPING - Housekeeping

Sir Geatan Duval Ecole Hotelier
Rose Hill
02.2016

Secondary School - Tourism And Travel Management

Keats College
Chemin Grenier
01.2011

Primary School -

Gopinath Cheetamun Government School
Surinam
01.2001

Skills

  • Lost and found procedures
  • Inventory and supply
  • Guest Relations
  • Linens and toiletries replacement

Languages

French
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

Room Attendant

Tamasaa Hotel
07.2022 - Current

Cabin Attendant

MSC CRUISE LINE
11.2017 - 02.2022

NC3 HOUSEKEEPING - Housekeeping

Sir Geatan Duval Ecole Hotelier

Secondary School - Tourism And Travel Management

Keats College

Primary School -

Gopinath Cheetamun Government School
Akshay Domun