Responsible and motivated student ready to apply knowledge in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
ICT Trainee
National Housing Development Company
07.2024 - Current
Provided first-line technical support to internal staff for hardware, software, and network-related issues
Managed user accounts and group permissions via Active Directory
Logged, tracked, and resolved incidents using OS Ticket.
Installed, configured, and maintained workstations, printers, and multi-function devices
Participated actively in the EDMS (Electronic Document Management System) project, including:
• Attending Steering Committee meetings as the ICT representative
• Drafting and reviewing meeting minutes
• Coordinating with departments on document digitisation readiness
• Performing Quality Control (QC) checks of scanned documents for alignment, readability, and EDMS suitability
Supported network-related tasks including patch panel organisation and cable tracing
Assisted with office setups, relocations, and IT asset deployment across NHDC sites
Trainee Computer Repair Technician
The BrandHouse
01.2024 - 02.2024
Assisted in diagnosing and repairing faulty computers and smartphones.
Performed incoming and outgoing quality control.
Trainee Technical Assistant
Manser Saxon Contracting Ltd
09.2023 - 12.2023
Producing reports, material approval request forms and other documents -such as user guides.
Configuration of CCTV cameras and Access control devices.
Assisted in running cables, connecting patch panels, and basic network setup
IT Technician
Microtech Computers Ltd
05.2023 - 08.2023
Troubleshot PCs and printers, performed hardware repairs and part replacements.
Delivered and installed IT equipment at client locations
Education
Science
Modern College
Centre De Flacq, Mauritius
10-2022
Level 6 Diploma in IT (Ongoing) - Information Technology
British Computer Society
Port Louis, Mauritius
12-2025
CompTia A+ - Information Technology
Infoclub
Port Louis, Mauritius
05-2023
Skills
Windows Installation
Windows Configuration
C Programming
Video Editing
PC Assembly/Configuration
PC Troubleshooting
Network Troubleshooting
Word and Excel
LAN & TCP/IP Setup
DOS & basic Linux commands
Disk Partitioning
Languages
Mauritian Creole
Bilingual or Proficient (C2)
French
Intermediate (B1)
English
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Timeline
ICT Trainee
National Housing Development Company
07.2024 - Current
Trainee Computer Repair Technician
The BrandHouse
01.2024 - 02.2024
Trainee Technical Assistant
Manser Saxon Contracting Ltd
09.2023 - 12.2023
IT Technician
Microtech Computers Ltd
05.2023 - 08.2023
Science
Modern College
Level 6 Diploma in IT (Ongoing) - Information Technology
MIS Collection Officer at TaamirMisr Company (Subsidiary company to housing and development bank)MIS Collection Officer at TaamirMisr Company (Subsidiary company to housing and development bank)