Aarti Lutchman
Rose Hill,Mauritius
Overview
18
18
years of professional experience
Work History
Salesperson and Storekeeper
QBM Hardware ltd
Plaines Wilhems , Phoenix
05.2022 - 03.2024
- Negotiated prices, terms of sales and service agreements.
- Ordered goods from various vendors to maintain store merchandise levels.
- Assisted customers by answering questions and suggesting merchandise.
- Developed, maintained and utilized diverse client base.
- Achieved or exceeded company-defined sales quotas.
- Kept detailed records of daily activities through online customer database.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept sales receipts and maintained accounting records.
cctv operator
Brink's security
Plaines Wilhems , Phoenix
06.2016 - 02.2019
- Provided 24 and 7 surveillance of designated areas using a variety of security systems.
- Interpreted visual information accurately to identify people or objects of interest within the monitored area.
- Analyzed complex data sets collected from various sources such as CCTV footage, audio recordings.
- Maintained accurate logs of all surveillance activities, including system malfunctions and maintenance issues.
- Communicated effectively with supervisors and other staff members regarding daily operations and safety concerns.
- Managed access control systems such as keycards and biometric scanners according to company policies.
- Reviewed incident reports submitted by other team members for accuracy and completeness before submitting them for approval.
- Monitored CCTV cameras and equipment to detect suspicious activities or persons.
- Ensured that all relevant laws are adhered to while carrying out surveillance duties.
waitress
Rochester Restaurant
Savanne , Souillac
12.2007 - 02.2011
- Demonstrated knowledge of wine selection, pairings, vintages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
Mc Donald
Plaines Wilhems , Phoenix
12.2011 - 03.2013
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
waitress
Berjaya hotel
Black River, Le Morne
11.2005 - 02.2007
- Checked back with customers throughout meal service to ensure satisfaction.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided accurate change for cash transactions using a cash register system.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Assisted in seating guests at tables or booths.
- Replenished beverages when necessary.
- Organized take-out orders efficiently according to customer requests.
- Answered questions about menu items, ingredients, and pricing.
- Assisted other wait staff members in times of heavy customer traffic.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Processed payments accurately using cash registers or POS systems.
- Communicated daily specials to customers.
- Performed basic math calculations when computing bills for customers' meals.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
School Certificate -
MAURICIA INSTITUTE
Floreal 01.2005
Internet & Computing Core Certification -
Skills
- CCTV surveillance
- Data analysis
- Access control
- Incident reporting
- Equipment maintenance
- Customer service
- Sales process
- Deal negotiation
- Customer loyalty programs
- Sales demonstration
Tel Number
- +(230)-57778346
- +(230)-57314731
Keys For Success
- Integrity
- Ethics
- Hardworking
- Team builder
- Communication
- Fast Learner
- Recognition
Personal Information
- ID Number: L030887303595F
- Date of Birth: 08/03/87
- Gender: Female
- Nationality: Mauritian
- Marital Status: single
Languages
English
Advanced
C1
French
Advanced
C1
Hindi
Advanced
C1
Timeline
Salesperson and Storekeeper
QBM Hardware ltd
05.2022 - 03.2024
cctv operator
Brink's security
06.2016 - 02.2019
Cashier
Mc Donald
12.2011 - 03.2013
waitress
Rochester Restaurant
12.2007 - 02.2011
waitress
Berjaya hotel
11.2005 - 02.2007
School Certificate -
MAURICIA INSTITUTE
Internet & Computing Core Certification -
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