YOHANN MOMUS
Rose Belle
Summary
With a strong background in accounting and a keen eye for detail, I am well-prepared to assume the position of teller and contribute to the precision of your company's financial reports. Equipped with solid experience in the field, I am confident in my ability to handle the responsibilities that come with this role. By leveraging my expertise and meticulous approach, I will play a vital role in maintaining the accuracy and integrity of your company\'s financial data and customer welfare.
Overview
5
5
years of professional experience
Work History
Cash Collector
GPO Limited
02.2023 - Current
- Completed courses focusing on complaint resolution, data protection regulations and compliance standards.
Front Desk Receptionist
FootFive Ltd
02.2021 - 03.2022
- Demonstrated exceptional customer service skills to address client needs effectively.
Customer Representative
Allianz Services
11.2019 - 01.2021
- Developed connections grounded in core principles.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
Education
Bachelor Of Arts - English Literature
Université de Maurice
Réduit01.2022
HIGHER SCHOOL CERTIFICATE -
St. Mary's College
Rose Hill01.2019
DELF B2 -
DELF-DALF
Reduit01.2018
Alliance Française -
Alliance Française
Mahebourg01.2010
Skills
- Time management
- Complaints processing
- Administrative management
- Knowledge of French laws
- Mastery of Excel
- Mail management
- Customer file management
- Analysis of customer accounts
- Identification of reasons for non-payment
- Drafting of formal notices
- Detection of anomalies
- Contentious treatment
- Communication
- Adaptability
- Build strong customer relationships and deliver customer-centric solutions;
- Hold self and others accountable to meet commitments;
- Relate openly and comfortably with diverse groups of people;
- Plan and prioritize work to meet commitments aligned with organizational goals
Accomplishments
- Published my very own book in December 2021 and engaged in interviews and reviews on podcasts and radio shows
Publications
In December of 2021, I published my first book, including 'Les Fleurs du Male'. This work, dear to me is an anthology on which I worked for a little over a year.
Awards
Superiority Award 2018-2020 during my last three years at St. Mary's College I received awards for being the most academically successful student.
Timeline
Cash Collector
GPO Limited
02.2023 - Current
Front Desk Receptionist
FootFive Ltd
02.2021 - 03.2022
Customer Representative
Allianz Services
11.2019 - 01.2021
HIGHER SCHOOL CERTIFICATE -
St. Mary's College
DELF B2 -
DELF-DALF
Bachelor Of Arts - English Literature
Université de Maurice
Alliance Française -
Alliance Française
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